Residential Sector Sales Manager
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| Residential Sector Sales Manager | وظائف شركة سوداني |
Job Description
Job Title: Residential Sector Sales Manager
Sector: Commercial
Division: Sales
Department: FLIP
Section: FLIP Sales
Report to: FLIP Sales Senior Manager
Job location: Job based in Port Sudan.
Main Job Purpose:
The primary objective of this role is to drive sales of Sudani’s broadband connectivity to the residential
sector/households. This role is focused on acquiring, retaining, and expanding the customer base by
developing convenient accessibility and reaching strategies for households and fostering and
maintaining profitable business relationships with retail partners, and ensuring professional and
outstanding customer experience.
Duties & responsibilities:
1. Develop creative initiatives to increase sales, revenue, customer satisfaction, loyalty, and
retention.
2. Develop comprehensive annual, monthly, weekly, and daily sales plans, including revenue,
targets, subscriber goals, and sales visits, in alignment with the company’s strategic direction.
3. Create annual sales plans tailored to target residential segments to drive new customers,
acquisitions and sustain revenue growth.
4. Plan and manage the prospecting and acquisition of new customers within cities and
neighborhoods, ensuring continuous reach-outs.
5. Plan regular sales campaigns targeting all the potential residential touchpoints.
6. Recruit and establish networks of retail and services delivery partners (third party) to increase the
and improve the service delivery and technical support.
7. Manage, coach, train, and develop account managers and the sales team within the residential
sector.
8. Engage closely with all relevant stakeholders to coordinate sales campaigns, launch new
services, and other marketing and sales activities.
9. Manage and oversee monthly payment processing to retail partners based on target achievement
and the signed contract terms.
10. Follow up closely on installations, pre-sales, and after-sales services with all relevant
stakeholders with a closed-loop feedback process for continuous improvement.
11. Plan upselling and cross-selling campaign activities.
12.Maintain an updated product portfolio.
13.Develop and maintain updated maps of FLIP services coverage (stations, fiber, etc.).
14.Utilize company platforms and technologies to perform all tasks.
15. Adhere strictly to Sudatel group sales policies and regulations.
Behavioral Competencies
1. Communication: Excellent verbal and written communication skills to articulate technical
concepts and negotiate with vendors.
2. Strategic Thinking: Ability to develop and implement effective strategies that align with the
company’s long-term goals.
3. Managing Teams: Ability to lead and inspire a team, driving them towards achieving strategic
goals.
4. Result Orientation: Focusing on achieving goals and delivering results efficiently.
5. Stakeholder Management: Proficiency in managing relationships with stakeholders, ensuring
their needs and expectations are met.
6. Complex Problem-Solving: Ability to identify complex issues and develop effective solutions.
7. Adaptability: Flexibility to adapt to new technologies, trends, and changing business needs.
Technical Competencies
1. B2B Sales planning and techniques: Annual sales & business planning and forecasting.
2. Customer Focus: Strong commitment to understanding and meeting customer needs .
3. Market Analysis: Skills in analyzing market trends and identifying new customer acquisition
opportunities.
4. Product Knowledge: Comprehensive understanding of broadband connectivity, data center
solutions, mobile B2B postpaid services, and similar B2B offerings.
5. Customer relationship management : Experienced in building and maintaining professional
relationships with existing and potential clients.
6. Financial Analysis: Competence in building business case forecasts, defining profitable pricing,
and analyzing the impact on financial KPIs.
7. Data Analysis: Strong skills in analyzing performance reports and customer data to identify
needs, behaviors, and profitable opportunities.
Job Requirements (Education, Training or certificates, Experience, Language):
Education: A bachelor’s degree in business administration, marketing, IT, Engineering, or a related field |
MBA is a plus.
Training or Certificates: CIM certificate, or training in sales, or business development is a plus.
Experience: 5 – 8 Years of experience in B2B sales.
Languages: Fluent in English/Arabic (Written& Spoken).